As first-time home buyers, we were put off by a poor realtor in the past. So when a friend recommended Amber Herbster, we were a little wary before we met her. However, at our first meeting, we could immediately tell that Amber would be the perfect realtor for us! She was incredibly personable towards us from the get-go and extremely knowledgeable about the home buying process.
Throughout the home buying process, Amber answered all of our many (and I do mean many) questions with great patience. It did not matter how seemingly dumb and obvious our questions were; Amber answered each of them with the same honesty and importance as every other question.
Amber is also an excellent realtor because of her personality. She is an extraordinarily positive and upbeat person who never let us lose our patience as the short-sale dragged on. As the process developed, she became a good friend who clearly wanted the best home for us that would make us happy. She walked us through each of approximately 30 homes we visited until we found the one that was right for us, and was ecstatic for us when we walked into the one we just closed on.
Amber is a hugely talented realtor who is very easy to work with and who will do whatever it takes to get you into the home of your dreams just like she did with us. I cannot recommend Amber Herbster enough to any prospective home buyer.
Jeff and Amy Lombardi, Blacklick
We were second-time homebuyers, new to the Columbus area. Our situation was complicated – we were geographically separated due to our jobs, trying to search for a home via the internet, email, and phone. Amber was quick to respond via all communication modes, deftly helping us sort through the homes to find ones that met our specifications, as well as giving honest feedback about where our expectations were or were maybe not realistic.
The one weekend we were both able to be in Columbus, Amber made the most of it, with many homes lined up for viewing. With only one long shot home remaining at the end of the day, she volunteered to meet us the following day at the home, as she understood and appreciated our circumstance. The home was foreclosed and it was the dead of winter; four feet of plowed snow piled up from the busy street prevented vehicles from entering the long driveway to the house. She willingly agreed to trudge with us on foot through three feet of snow to take a look at this home, on the outside chance it could be the one for us.
As it turned out, we fell in love with this “long shot” and eventually entered into contract with the seller. As a bank-owned home, the seller was agonizingly slow to respond as our offer worked its way through the bureaucratic cogs. We submitted a lower offer in an attempt to expedite the process and circumvent competitive bidding. Amber assisted us greatly during this strategic part of the home negotiation, and she remained diligent, querying the seller daily for a status during the month it took to get into contract.
As we began the home inspection phase, one thing after another was found to be wrong with the house. Our preferred lender was unable to provide a conventional loan for a house in such disrepair. Amber was instrumental in providing contacts for non-conventional loans, as well as for contractors to assess the state of the roof, HVAC, electrical, septic, and well systems. Time was critical during this phase, and Amber worked efficiently and effectively, even to the point of researching the home’s appliances to gather additional information for us. She consistently went well beyond our expectations of a realtor and produced amazing results.
Due to the extensive issues, we decided to ask the seller for a lower price. A delicate topic from all sides, Amber worked with us to determine a fair price. She was honest about what she thought was reasonable, while at the same time completely supportive of our decisions. She patiently worked with both us and the seller to come to an agreement. Her involvement in the process, as well as her diplomacy skills, was instrumental in sealing the deal. When questions came back regarding our offer, she was able to defend it, highlighting many issues with the home of which the seller was not aware.
Coordinating a long-distance foreclosure purchase was not easy and often took twice as long to do paperwork. But Amber was continually patient in working with us, even if we unknowingly emailed her separately with the same question or conflicting answers to a question she had asked. Amber is the epitome of professionalism, and we have already been recommending her to everyone in the Columbus area who is looking for a realtor.
Mike & Jenn Dorohoff, Hilliard
We were first-time homebuyers moving to the Columbus area from Springfield, Ohio. Amber answered all of our many, many questions with patience, and was always very quick to respond. She made us feel comfortable with the process and also with her.
One of the most important things to us was that we really felt like Amber was a friend. We felt very comfortable with her and had no problem voicing our opinions to her, whether good or bad, and in the end, that helped us find our house much more quickly. She listened to everything we said we wanted and didn't want, even when some of our criteria got more and more specific as we got further into the process.
Amber also went above and beyond to help us familiarize ourselves with the area. Because we weren't too familiar with Columbus, she printed out maps of the surrounding areas for each house we walked through. After closing on our home, she gave us a list of things to do in the area that we might not have known about. This was going above and beyond what we expected from our Realtor, and it just shows how much she cares about her clients.
Amber has been great and made our first home buying experience fun and enjoyable. We would not hesitate to recommend her to anyone!
Rick and Tricia Hoffman, Dublin
I was a first time homebuyer referred to Amber by an old college friend. Looking to buy my first home I had no idea of how everything worked. Amber guided me through the entire process. I didn't make it easy on Amber. I changed my price range, the locations to search in and strung the process out for over 6 months. I bid on a couple other houses, one which left Amber dealing with a pretty nightmarish seller. I even at one point threw in the towel and yet Amber did not take it personally after she had already spent time and effort helping me find a home. Through it all Amber continued to work with me, answer my questions and show me more houses.
Eventually I wound up finding the house I was looking for. I couldn’t be happier right now. And I don’t have to say that I would recommend Amber to other people because I already have! So if you’re looking for a great agent who will work hard for you and work with your schedule you’ve found the right person!
Evan Carrish, Blacklick
This was the first time for me to purchase a home on my own. I was very nervous and overwhelmed by the whole process. Amber took me under her wing and walked me through all of the process. The house hunting trip was very adventurous. She supplied me with much needed information and many house listings that met most of my needs. I went through many homes and 2 different contracts with no avail. Amber kept positive and kept my spirits up by continously encouraging me that the right house was right around the corner, and the others didn't work out for a reason.
We did find the right house, and without all of Amber's hard work, and patience, I would not have found it.
In today's world, it is hard to find someone who is dedicated to their job, understands your needs, and is willing to do all they can to help you achieve your goal in finding a house that you can make your home. For this, I will always be grateful to Amber.
Rick Martin, Hilliard
I was a first-time homebuyer looking to strike while home prices were down. I was referred to Amber by a mutual connection and she contacted me right away. I thought that I would be able to find a place in a relatively short period of time but was greatly mistaken. Amber spent a great deal of time looking for everything that I wanted in a home and found more than a few. She explained everything to me and made sure that I was comfortable through the whole process. It ended up taking about 7 months for me to finally find exactly what I was looking for but Amber was there every step of the way and making herself available whenever possible. I felt very comfortable through everything and am extremely pleased living in my new condo. I sincerely reccomend using her services for anybody who is looking to purchase a new home.
Ed Greaker, Grandview
Amber helped us sell our home and find our dream home in less than a month! Her honesty and persistence was valued by my husband and I. She worked with our schedules and made herself available when it was convenient for us. We still cannot believe how fast it all happened! Amber helped us reach our goals with both homes so quickly, with 26 showings in 10 days! We are excited to recommend Amber, with her energy and passion for this industry to anyone looking for their next home!
Irene & Tim McGarvey, Powell
As a first time homebuyer, I was full of questions and concerns. Amber took the time to answer all of my questions and to make sure i fully understood the process. She was extremely flexible to work with and never pushed us to make a decision we didnt feel comfortable making. Overall, the whole process was a very smooth one. Besides the expected jitters all first time home buyers experience, we felt secure that we were making the best decisions guided by Amber's experience and knowledge. I'll recommend Amber's real estate service to anyone looking to buy a house.
Nick & Jennifer Watson, Powell
I contacted Amber after being referred to her by a friend that has used her real estate services on multiple occasions. She came highly recommended, and definitely met my expectations. She assisted me in the purchase of my first home, and was always available to answer any questions I had along the way. Amber was patient and very informative, and I look forward to working with her in the future. I will most certainly recommend her services to anyone in need. She really takes pride in what she does, and it shows!
Felix Pesa, Powell
“Amber was great to work with as both a buyer and a seller. We have bought two homes and sold one under Amber's care. She has proven to us that she will deliver great results! She is extremely trustworthy, reliable and flexible at the same time. Amber has always presented herself professionally with a strong commitment to details but always putting the customer first. I would highly recommend Amber as your real estate agent; she will deliver outstanding results that you will be more than pleased with!”
Gina & John Cromwell, Powell
Amber has been more than thorough and helpful throughout this entire process, and most importantly has had my back with the issues and bumps in the road that have come up over the past couple of months.
In an industry where many will do whatever it takes to get a deal done as quickly as possible, she took the time to make sure I was 100% satisfied - that's all I can ask for.
Thanks again, and I look forward to working with her again in the future
Eric Goodman, Powell
Being first time home buyers we did not know what to expect. We had a lot of questions and concerns that experienced buyers might not have. Amber was very helpful and patient with us throughout the whole process.
We decided to buy a home that was bank-owned; this brought about a few more issues than just buying the home from a traditional seller. Amber was there with us every step of the way, walking us through the ups and downs of the process and always keeping us informed of what was going on. Overall it was a great experience, and we will definitely work with Amber in the future!!
Ann and Tony Milne, Columbus
It was a wonderful experience working with Amber on the purchase of our first home. Even before she was officially signed on as our realtor, she sent us numerous listings and gave us excellent advice on where and how to start. It was a pretty easy decision to have her go ahead and represent us in negotiations for our condo. Always professional, Amber is polite, yet assertive, and works diligently to assure the best outcome for her clients. She is quick to follow up and is flexible with her time. Ehren and I and are very appreciative of the time she has put in before, during, and even well after the purchase of our home. I would have no problems recommending Amber to anyone wishing to buy or sell a home. Thanks so much, Amber, and we look forward to working with you in the future!
Sindhu and Ehren Koler, Columbus
Amber did a superb job of showing us countless places! We didn't have a lot to spend, but that didn't deter her from giving us her undivided attention. She sent me new listings every day, and was great with setting appointments and following up. She has a great attitude and treats everyone with equal respect. I recommend her to everyone I hear of that's in the market for a new house. Thanks Amber!!
Barb & Brian Hoy, Dublin
I recently worked with Amber on the purchase of my first home. After a very frustrating experience with another realtor, I was expecting the worst. Amber was wonderful to work with--kind, trustworthy, and PATIENT. I thought that I was being very picky, and Amber constantly assured me that I was doing nothing wrong. She always had my best interests in mind, and was as involved in the process as I was. I would highly recommend her to anyone, and will be using her services in the future.
Kimberly Ryan, Canal Winchester
I do not believe I would have sold my condo without Amber. Her tenacity and constant reassurance were the tools that ultimately sold my property. I also would like to acknowledge her compassion when dealing with the emotional side of selling any piece of property. She was always pleasant and excels at her profession. I would highly recommend her to anyone looking to purchase or sell real estate in the central Ohio area.
Darlene Belding, Powell
Amber was great to work with for the purchase of my first home. She was attentive and answered all of our questions. It shows that she brings integrity to her work. I definitely recommend her to anyone looking to buy a new home.
Allison Rupert, Powell
Amber was great to work with. She answered any questions that my wife and I had. She also was quick to help when the recent hail storm damaged our house one week from closing. I would recommend working with Amber to anyone, and look forward to working with her on our next home purchase.
Ryan & Kalena Falk, Blacklick
We asked Amber to list our condo for sale. She put it in a multiple listing and on the internet with pictures immediately. We received an offer and a signed contract within three days of the listing. She listened to our concerns and was great with the follow through.
She worked with other interested parties until the buyer’s contingencies were met. We had a smooth closing shortly thereafter. The sale of our home went as smoothly as one could hope for. We were moving out of state, otherwise we would have used her to purchase our new home.
We would highly recommend Amber to any one who wants a hard working, concerned Realtor who follows up.
Sharon & Richard Coate, Dublin
Amber was wonderful! She helped us sell our condo and buy our first home. She was very informative, patient with all of our questions, professional and very easy to get along with. Amber made sure that the description and pictures of our condo were the absolute best for the listing on-line. When the showings began, we had an offer for the asking price from the first showing! Amber listened well to our likes and dislikes and took us to new homes that fit our criteria. Amber was a joy to work with and we will certainly use her again!
Megan & Alex Aronshteyn, Hilliard
Amber was a great help in my search for a home. She was very patient and did not try to convince me to buy something I was not interested in. She had my interests in mind and worked very hard to make sure I was happy with my purchase. She was very friendly and easy to work with. I would have no reservations about recommending her as a Realtor to use for your purchase or sale.
Ken Grason, Powell